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(845) 599-0930Contact Hearthstone Chimney Co. - Free Chimney Cleaning Estimate in New City
Call us at (845) 599-0930 and you’ll reach a live coordinator who connects you with our local New City team. We’ll ask a few questions about your chimney, explain what to expect, and get you on the schedule for a free assessment. There’s no hard sell, no pressure, and no charge just to look. We’ll be there when we say.
What Happens When You Call
Step 1: We answer and listen. A live coordinator picks up during our operating hours and connects you directly with our New City team. We ask about your chimney type, any issues you’ve noticed, and what prompted the call, so we arrive prepared with the right equipment and the right technician.
Step 2: We schedule your assessment. We find a time that works for your schedule and confirm it with a courtesy reminder. You’ll know who’s coming and when, and we’ll be there when we say.
Step 3: We inspect and provide a written estimate. Our certified sweep performs a level-2 camera inspection using equipment from brands like Famco and Copperfield, documents everything with photos you can see for yourself, and delivers a plain-English verdict with a written, itemized estimate. No surprises on the bill.
Step 4: You decide, and we complete the work. If you approve the estimate, we schedule the work and carry it out with trained journeymen using proper materials. We stand behind it with the Keystone Standard guarantee: 90 days, in writing, no arguing.
Why New City Homeowners Call Us First
- We’re local to New City and the surrounding river towns. Our team lives and works in Rockland County, so we understand how the Hudson Valley’s freeze-thaw cycles affect mortar and flue liners. That local knowledge means we spot problems that outsiders miss.
- Every pro working under our name is required to hold the license and insurance their state requires. We’ve been serving this community since 2014, and we plan to be here in thirty years. A company with that horizon doesn’t cut corners on credentials.
- Transparent pricing with no hidden fees. Your written estimate itemizes every charge before any work begins. If we find something unexpected during the inspection, we show you the camera footage and explain your options. You approve everything.
- The Keystone Standard guarantee on every job. Our K.E.Y.S. values mean we do it Krafted right, Every time, with Your home first, and we’re Standing behind it. If it’s not right, we come back. No paperwork, no arguing.
Our Service Area Around New City
We regularly serve homeowners in New City, Sleepy Hollow, Briarcliff Manor, Ossining, Haverstraw, Valley Cottage, New Square, Congers, Upper Nyack, Bardonia, Hillcrest, and New Hempstead. Most of these towns are within a 20-minute drive of our New City base, so scheduling is straightforward. If you’re nearby and don’t see your village listed, call us anyway. Chances are we’ve swept a chimney on your street or the next one over.
Frequently Asked Questions - Booking & Estimates
Yes, the initial assessment and written estimate are completely free. We perform a level-2 camera inspection, show you the photos, and deliver an itemized written estimate with no obligation. If you decide to wait on the work, you keep the photos and the estimate. Call (845) 599-0930 to schedule yours.
We typically schedule assessments within a few days of your call, sometimes sooner depending on the season. Fall fills up fast as homeowners prepare for burning season, so calling earlier is always better. We’ll be there when we say. Call (845) 599-0930 to check current availability.
We do not charge extra for appointments during our standard operating hours, which are 7:00 AM to 8:00 PM, seven days a week. We keep these hours because we know you’re working too, and chimney safety shouldn’t wait on your day off. Call (845) 599-0930 to find a slot that fits your schedule.
Have your address, a rough idea of your chimney’s age and type, and any symptoms you’ve noticed, such as smoke backup, odd odors, or visible cracks. If you’ve had prior work done, that history helps too. The more we know upfront, the better we can prepare. Call (845) 599-0930 when you’re ready.
We accept cash, check, and major credit cards. Payment is due upon completion of the work, and your final invoice matches the written estimate you approved. No surprises on the bill. Call (845) 599-0930 if you have questions about billing or need to discuss arrangements.
Call or Request a Callback
Call (845) 599-0930 Monday through Sunday, 7:00 AM to 8:00 PM. A live coordinator will connect you with our New City team. If you reach us after hours, leave a message and we’ll return your call the next business day. No pressure, no obligation, just a square deal from people who plan to be in town for decades.
Written by Russell Haines, Owner at Hearthstone Chimney Co., serving New City since 2014.